A single platform to manage leads, engage with clients, and close deals
For any & every business
Bitrix24 fits teams of any size and work model: office, remote, or hybrid. It can be easily scaled from 1 to 10,000 users
All-in-one solution
Bitrix24 features CRM, tasks, chat, video calls, calendar, file storage, online documents, automation, and 30+ other tools
Business-friendly pricing
Each Bitrix24 plan has a user limit and a fixed monthly/yearly fee, which means you can keep adding users at no additional cost
Contact Center
- Telephony
- Call recording and audio-to-text transcription
- SMS
- Call back widget
- Website live chat and chatbots
- Official Facebook, Instagram integration
- Instant WhatsApp for messenger-based leads
- Facebook Lead Ads
- Website forms (contact and lead capture)
- Form builder + form processor
CRM
- Leads, Deals, Contacts, Companies
- Sales funnel automation
- Pipeline management
- 360-degree customer view
- Estimates and invoices
- Online payments
- E-signature
- Product catalog
- Lead/deal routing rules
- Access rights for CRM fields
- 30+ vertical CRM solutions
- Universal Activities
Inventory management
- Stock adjustments
- Order management
- Warehouse transfers
- Fully integrated with CRM and product catalog
- Real-time order and inventory updates
- Multiple warehouses
- Full traceability from the supplier to the customer
- Inventory reports: stock balance, gross profit, gross margin, etc.
Marketing
- Client base segmenting
- Email marketing (up to 1 million emails/month)
- Voice broadcasting & audio calls
- Sales/marketing automation
- Ad campaigns
- 40+ rules and triggers for Facebook/AdWords
- Ad agency support
- Facebook lookalike audiences
Analytics
- BI Builder with 17 datasets and custom dashboards
- Real–time sales data
- Historical data comparison
- Sales targets & sales trends
- Sales plan/quota
- CRM analysis by any property
- Custom SQL queries and formulas
- Product catalog
- Role-based access model
Sales Intelligence
- Track ALL your advertising (online and offline)
- Ad group analysis
- Calculate marketing ROI
- View the complete client path
- Automatic and manual expense uploading
- Sales process visualization
- Know exactly which traffic sources and campaigns generate most sales
AI-powered assistant CoPilot
- Generate texts
- Create ideas
- Transcribe phone calls
- Autocomplete fields in deals
- Translate texts & check grammar
- Prompt library
- 30+ CoPilot roles: Marketing Specialist, Slogan Master, Business Analyst, etc.
Collaboration that knows no borders
Online
meetings
Chats
Posts & comments
Online documents
Calendar
Workgroups & Extranet
Work time tracking
Work reports
Cloud storage
Workflow automation
Integrations
Bitrix24 comes with several dozen integrations available in Bitrix24 Market. You can also create your own apps using REST API.
