Customer Relation Manager

Integrated Apparel Management Solution

Factory Business Suite

Provide Complete control of your Garment Business

Supply Chain Management

Seamless Data Flow Across Customer & Supplier Network

Intuitive Workflow Tool to Manage Your Sales & Support

Merchandise Management

Intuitive Workflow Tool to Manage Your Sales & Support

CRM

Improves the process of turning potential leads into customers by using a combined Support and Work Flow System.

A tool to help you manage your potential customers and speed up the process of closing deals. It also helps with keeping track of support tickets using a flexible system and providing updates on the customer dashboard. This tool allows for efficient team management, task assignment, and time management using a calendar interface. You can also digitize document filing and track them instantly from anywhere. Additionally, you can register service or job cards with a flexible task flow until the work is completed, along with integrated billing.

Key Features

CRM Key Features :

Bulk Contact Management
Leads, Prospects & Follow-Up
Lead Tracking & Monitoring
Customer Support Tickets
Ticket Lifecycle Automation
Internal Task Flow Management
File & Documents Management
Service Job Cards & Billing
Visitor Register Management
Bulk Contacts Import / Export
Web Panels (Customer & Agency)
Alerts (SMS / Email)
Dashboard & Analytics

Module Overview

MODULE OVERVIEW

Efficient Workflow Tool for Sales and Support Management

Bulk Contact Management

The system effectively manages a large number of contacts within the sales funnel. With a single click, all contacts can be imported from Excel, simplifying the process of maintaining the sales pipeline through its various stages in an organized manner. Our One Box solution serves as a comprehensive contact manager for the entire organization, providing valuable insights into customers and prospects, enabling more effective interactions and sustained engagement with the brand.

Prospecting & Follow-up

FIT ONE BOX CRM is a user-friendly tool designed to track and manage leads across different sales stages, allowing the team to focus on valuable deals. Visual triggers within our tool help monitor the pipeline, empowering the sales team to take action. The intuitive dashboard makes it easy to identify deals that require follow-up, allowing for quick updates in status, adding notes, and other lead-related tasks.

Sales Monitoring

system offers multiple benefits, providing insights into team performance and areas for improvement. The intuitive dashboard allows for a holistic view of individual and team performance, facilitating resource and process optimization.

Work Accountability & Control

The Interactive Work Accountability and Control with Real-Time Management System provides a clear view of task allocation, resource usage, and progress. The intuitive dashboard allows quick review of daily, weekly, monthly, and yearly activities, leading to better resource use and efficient allocation.

Customer Interactive Tools

Our system effectively manages fabric movement within factory processes and offers real-time tracking of work in progress (WIP) quantity and value through the Mark Up costing system to control inventory costs.

Analytical Dashboard

Efficiently monitor fabric movement in and out of the factory and manage inventory costs by using the Mark Up costing system to track WIP quantity and value effectively.

FITTEX Clients